FAQs

Using the Site

• Working with Cases
• Working with Courses
• Working with Community

Searching, Viewing and Purchasing Products
How do I search for teaching materials?
How do I obtain a teaching note?
How do I place an order?
What payment methods do you accept?
What are your shipping and delivery options?
What are the guidelines for distributing and reproducing materials?
Can students order directly from GlobaLens?

Selling Your Teaching Materials through GlobaLens

Searching for Syllabi
How do I search for syllabi?

How do I create a new syllabus with the Course Developer Tool?
Getting Started
Adding a syllabus to your Workspace
Click & Go
Editing
Saving
Exporting

How do I interact with other faculty members in the community?

Cases

GlobaLens teaching materials (cases, mini-cases, profiles, notes, simulations, exercises, etc.) can be reviewed and purchased in the Cases section of the website. 

Browse through our catalog by using the keyword search or the convenient drop-down menus in the sidebar on the left side.  Material is organized by Discipline, Industry, Region, Topic, and Product Type.  When you specify a search parameter, for example "Base of the Pyramid" under Topic, you will immediately see all of the available material for that topic.  If you choose another parameter, for example "Strategic Management" under Discipline, you will narrow your search to products that conform to both "Base of the Pyramid" and "Strategic Management" parameters.  Use the "Start Over" button to change your search.

Your Search Results List will give you brief information regarding products that meet your criteria.  For more information on any product, click on a Product Title or the "Detail" button to take you to the Product Detail Page.

On the Product Detail Page, you will find a more complete description of the teaching material you're interested in.  Registered Educators (see GlobaLens Membership) will also be able to see a complete PDF of the product (marked DO NOT COPY) and a teaching note, if one is available.  Users who are not Registered Educators will see only the first page of the product and will not see any teaching notes. 

Your original product search list appears in the left sidebar of the Product Detail Page.  You may choose another product and navigate directly to the Detail Page for that product by clicking on the desired title.  "Start Over" takes you back to the Search Page.

Purchases will be initiated from this page; however, this function is currently not available.  Materials will be available via electronic download or in printed form. If you would like to purchase from GlobaLens, please contact us at sales@globalens.com.  

Courses

you must be logged in as a Registered Educator in order to view the Courses section of this website.
The purpose of the GlobaLens Courses section is to allow educators to browse through a library of syllabi in International Business.  This will help users by simplifying the task of creating a new course syllabus or updating the materials in an existing course.

Browse the Course Catalog by using the Search options in the left sidebar.  Choose your search parameter(s) and you will immediately see a list of courses that meet your criteria. 

Click on a Course Title in the search list to navigate to the Course Detail Page.  There you will see information about the author and you can obtain the pdf version of the complete syllabus for that course. 

Course Developer is a tool that allows you to create your own syllabus using various cases and syllabi from our catalog as sources.  You can access course developer at any time by clicking on the description on the right-hand pane.

Community (Registered Educators Only)

Our Community is an online forum where faculty in international business can share thoughts about our products and website features and discuss how these products are used in class. Professors are encouraged to dialog on issues such as what worked and did not work in class, case studies that have been highly effective, common mistakes that students encounter, etc.
Use the recent topics and recent posts tabs at the top of the forum page to see the latest discussions or use the search feature to look for discussions on specific topics.  To post a comment on a discussion thread you can simply scroll to the bottom of the page and click the add reply button, type your comment, and submit it by clicking the add message button. Feel free to dialog with others on current discussions or start your own discussion thread. 

General

• What do I do if I forgot my password?
  
  Click here to have us show you yoru password. Once in Public Beta, your email will be sent DIRECTLY to your email address that you provided.

• Who qualifies as a Registered Educator?

Registered Educators are users who are employed as faculty or instructors at institutions of higher learning.  GlobaLens will verify that an applicant for registered educator status is indeed employed at the institution noted in the application.  It may take 1-2 days for this process to occur.

• What are the Benefits of becoming a Registered User?

Registered Educators can access inspection copies of teaching materials and download teaching notes to accompany our products. If you are a registered educator, you will also be granted access to our Courses section where you can browse syllabi in international business and use our Course Developer tool to create your own syllabus. In addition, registered educators can access our Community section where they can view and contribute to discussions related to teaching strategies and topics.

• Changing my username, email address, password, or mailing address

If you wish to update your username, email address, password, or mailing address, please update your user profile, which can be found through the My Account link on the top menu of the site. Note, you must be logged in to view My Account.

Searching, Viewing & Purchasing Products

• Searching for a product

GlobaLens teaching materials (teaching cases, illustrative cases, conceptual notes, simulations, videos, etc.) can be reviewed and purchased in the Cases section of the website. For a full description of the different product types, please click here:

Browse through our catalog by using the keyword search or the convenient drop-down menus in the sidebar on the left side.  Material is organized by Discipline, Industry, Region, Topic, and Product Type.  When you specify a search parameter, for example "Base of the Pyramid" under Topic, you will immediately see all of the available material for that topic.  If you choose another parameter, for example "Strategic Management" under Discipline, you will narrow your search to products that conform to both "Base of the Pyramid" and "Strategic Management" parameters.  Use the "Start Over" button to change your search.

Your Search Results List will give you brief information regarding products that meet your criteria.  For more information on any product, click on a Product Title or the "Detail" button to take you to the Product Detail Page.

On the Product Detail Page, you will find a more complete description of the teaching material you’re interested in.  Your original, product search list appears in the left sidebar of the Product Detail Page.  You may choose another product and navigate directly to the Product Detail Page for that product by clicking on the desired title.  "Start Over" takes you back to the Search Page.

• Obtaining a  teaching note

Logged-in, Registered Educators (see GlobaLens Membership) will be able to see a complete PDF of the product (marked DO NOT COPY) and a teaching note, if one is available, on the Product Detail Page for each product.  Users who are not Registered Educators will see only the first page of the product and will not see any teaching notes. 

• Placing an order

Purchases are initiated on the Product Detail Page for each product.  Indicate the appropriate quantities (downloads, copyright permissions, printed copies (black and white or color, etc.) and then click the "Add to Cart" button.  When you are ready to complete your purchase(s), click on the "My Cart" button at the top of the screen to view your entire shopping cart.  You may edit the cart and complete the checkout process.

• Payment Information

GlobaLens accepts MasterCard, Visa, American Express, Discover and PayPal.  Large, institutional purchasers in the United States may utilize Purchase Orders.  Please contact sales@globalens.com for more information.

• Shipping & Delivery

Shipping of printed products will be done via UPS.  Shipping costs will be calculated based on delivery address.

• Content Access & Usage Guidelines

The distribution of electronic copies or the reproduction and printing of master/electronic copies beyond the quantity of permission copies ordered is a violation of U.S. Copyright Law and is strictly prohibited.  

• Student Access

Students can download electronic versions of teaching material and/or order hard copies from GlobaLens directly.  Distribution or reproduction without permission is a violation of U.S. Copyright Law and is strictly prohibited.  

Using the Syllabi Catalog

• Searching for Syllabi

You can search our syllabus database in the Courses section of our site by typing keywords or by Category. The drop down category menu includes discipline, industry, region, topic, and professor.  Note: you must be logged in as a Registered Educator to access Courses.

Building Your Own Course

Course Developer is a tool that allows you to create your own syllabus using various cases and syllabi from our catalog as sources.  Access the Course Developer by clicking the link in the right-hand pane on most pages.  Note: you must be logged in as a Registered Educator to access the Course Developer section of GlobaLens.

Getting Started

• Above the right-hand pane, click "New" to start a new course, or choose a "Target" document that you have already started using the drop down menu.
  
• Above the left-hand pane, choose your source document.  You must have a syllabus (or multiple syllabi) in your "Workspace" to use as a Source document.
  

• Choose your favorite syllabi from the "Courses" section of the GlobaLens catalog. 
• Navigate to the Course Detail Page and add individual syllabi to your "workspace" by clicking the "Add to My Workspace" button. 
• Now the syllabus is available to use as a Source for creating your own course.
  

• Once you have both a Source and a Target, you can start creating your syllabus or adding to an existing syllabus. 
• Highlight a section of the Source document.  As soon as you click on the highlighted area, the text becomes part of your Target (YOUR syllabus) document. 
• You may choose whatever sections of the Source document that you want, and change to a different Source document at any time by using the drop down at the top of the left-hand pane. 

• Edit your "Target" document by clicking the "Show Editor" button at the bottom of the right-hand pane.
• The Up and Down Arrows allow you to change the order of the line items. 
• Use the "trash can" icon to delete lines.
   If you click on the Pencil icon you will be able to edit the item in rich text.  Make your changes in the pop up box (add or delete text) and then click "update this line item".  Close the box by clicking the "X".  You will not see changes made in the rich text editor until you click "Show Preview" at the bottom of the right-hand pane.
  

Use the EXPORT button to save your new syllabus in another format such as MS Word.  NOTE FOR ALPHA: This feature only creates a Word Doc in the browser. For the Beta release additional capability will be added.

Interacting with the Community

• The GlobaLens Forum

The Globalens discussion forum allows educators to share ideas and opinions about Globalens teaching material and other teaching topics. The forum is organized by threads which allow users to quickly locate information and interact with find other knowledgeable educators.  you must be logged in as a Registered Educator to access the Community section of GlobaLens.

• Other FAQ
  For more information on how to use the community forum, please click on the FAQs tab in the community section..